Greg Taylor

About Me

As a Global Account Director at Global Telecom Networks, I bridge the gap between clients and internal teams, ensuring customer satisfaction, retention, and growth. With 4 years in my current role and a background as a successful entrepreneur, I bring a unique blend of business acumen and technical expertise to the telecommunications industry.

My role involves managing and nurturing relationships whilst seeking new growth opportunities and ensuring the delivery of our services. I take pride in maintaining high retention rates and securing major projects like the Kensington Mortgages Nokia Project and the Tropicana Global Project.

Experience

Global Account Director

Global Telecom Networks

Client Relationship Management
Revenue Growth via Up/Cross selling
Identifying New Business Opportunities
Account Reviews & Analysis

Founder

Frontline Connections Ltd

Successfully sold to Global Telecom Networks
Retained entire customer base
3 years of entrepreneurial leadership

Skills & Expertise

Technical Skills

IoT/M2M Solutions
Cloud-based Telecom Services
Data Analysis
Project Management

Soft Skills

Customer Service
Adaptability
Collaboration
Communication

Tools & Technologies

MS Suite
Zoey Portal
Zoho

Personal Interests

I'm passionate about sports, particularly football and rugby. This shared interest often creates natural connections with clients outside the office environment. I'm also a food enthusiast and enjoy exploring new restaurants with clients, creating memorable experiences beyond traditional business meetings.

Additionally, I maintain a keen interest in AI and technological advancements, particularly in smart home technologies, keeping me at the forefront of industry innovations.