Vipool Umaria - Associate Director of Operations

PLAYER PROFILE

WELCOME TO MY DIGITAL REALM! With 19 years of XP in the telecom industry, I'm currently on Level 6 as Associate Director of Operations at Global Telecom Networks.

MAIN QUEST: Improving internal and external business functions, managing supplier relationships, and developing our Wholesale and Reseller program.

LANGUAGE SKILLS UNLOCKED: English, Gujarati, Hindi

ACHIEVEMENT LOG

CURRENT MISSION: Associate Director of Operations

Global Telecom Networks | ACTIVE QUEST

ACHIEVEMENT UNLOCKED: Established direct supplier relationship with BT/EE
POWER-UP: Streamlined GTN contracts for Sales Team
BONUS POINTS: Enhanced HR processes for organizational efficiency
TEAM BONUS: Contributed to Zoho Analytics development

PREVIOUS QUEST: Commercial Manager

Smart DDC | 5 MONTHS COMPLETED

ACHIEVEMENT UNLOCKED: Developed automated Commercial Pipeline process
BONUS POINTS: Enhanced budget forecasting and strategic planning

PREVIOUS QUEST: Commercial Manager

Redsquid Ltd | 3 YEAR MISSION COMPLETED

ACHIEVEMENT UNLOCKED: Developed CRM deal calculator
POWER-UP: Implemented end-to-end customer onboarding process
BONUS POINTS: Delivered MI tools for Account Managers

SKILL TREE

TECH SKILLS v2.0

Microsoft Excel MASTERED
Microsoft Access DATA WIZARD
Microsoft Project PM EXPERT
Open CRM DEVELOPER MODE

POWER-UPS UNLOCKED

Communication MAXED
Teamwork LEGENDARY
Problem-solving EXPERT
Adaptability MASTERED
Leadership ELITE

COACHING MASTERY

Community Football Academy Coach

FA LEVEL

FITNESS EXPERTISE

Level 3 Personal Trainer

3 PEAKS

PLAYER REVIEWS

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