Professional Summary
A detail-oriented and logical finance professional with 10 years of experience in the telecommunications industry. Currently serving as Associate Director of Finance at Global Telecom Networks, specializing in managing accounts, optimizing billing processes, and driving revenue assurance through creative problem-solving.
Key Responsibilities
- Managing supplier and customer payments
- Handling finance related escalations
- Driving costs down and revenue assurance
- Creative problem solving across the business
Notable Achievements
- Created and implemented robust billing processes to increase accuracy and revenue
- Applied extensive knowledge to solve cross-business problems
- Streamlined processes to focus on prevention rather than reaction
Professional Experience
Associate Director of Finance
Global Telecom Networks
10 years
Head of Billing and Revenue Assurance
Assimilated Communications
4 years
- Creation and growth of billing management processes
- Cost saving implementation & analytics
Support Team Manager
Assimilated Communications
2 years
- Collaborative problem solving
- Team management
- Customer satisfaction
Customer Account Manager
Assimilated Communications
1 year 7 months
- Dedicated customer support
- Relationship building
- Teamwork
Skills & Expertise
Technical Skills
- Mathematical Logic
- Analytics
- Microsoft Excel Proficiency
Soft Skills
- Creative Problem Solving
- Written Communication
- Management
- Teamwork
Tools & Technologies
- Microsoft Office Suite
- Quickbooks
- Zoho
- Tekton Billing
- Giacom
Education
A Levels
Luton Sixth Form College
Art • Psychology • Music
2013
Personal Interests
Painting
Pop Culture
Music
Event Planning